Our Facility Our services are provided in the outpatient oncology/hematology department at Baptist Hospital East. The department hosts a full laboratory, diagnostic imaging facilities (including x-ray and CT scanning), exam facilities, a research department, and chemotherapy treatment facilities. The department also employs a business office, whose responsibilities include appointment scheduling, new patient orientation, patient services (who work closely with our triage nurse who is on call during the hours of operation), medical records, transcription and insurance and physician billing. While most of our services are in the community setting, our physicians also make rounds daily at Baptist Hospital East, Norton Suburban Hospital and Norton Audubon Hospital.