Occasionally, our services require some input from outside agencies. You may receive a bill from another agency, relating to the services you receive here. Some instances may include, but are not limited to, the examples listed below: If you are unsure what service to which the bill relates, call the agency that is billing. Ask that agency about the service and the bill. Thereafter, if you have unresolved questions, please call our Billing and Insurance department at 502-897-1386.